Customize tags, processing rules, alerts, and analytics to suit your needs with callscribe.me. Enjoy the flexibility to tailor the platform to your business requirements.
Callscribe.me integrates with your CRM, VOIP, email, and more to streamline operations and improve customer engagement.
As a transcription service, callscribe.me allows users to configure AI processing of audio files based on their dialogue content.
Stay connected with your clients: listen to the voice of each customer, analyze trends, performance, and adherence to rules. React promptly to important situations. Use metrics for effective telephone conversations. Our system helps you effectively monitor adherence to dialogue scripts and identify real user needs. With our service, you can add metrics as columns, filter lists by metric values, and even use REGEX and WILDCARD syntax to check text. Customize rules for tagging your records and setting up post-processing bots. Use filters for quick access to relevant recordings. Our platform allows you to experiment and customize, so don't be afraid to try new things.
Read MoreWith our platform, you have the flexibility to customize and filter your data in a variety of ways. Add metrics as columns to your data tables, and filter the list based on values and transcriptions. You can also use REGEX and WILDCARD syntax to perform advanced searches, and save your pre-configured filters for quick access. Our goal is to make it easy for you to access the data you need and get insights quickly, so you can make informed decisions and improve your business operations.
Filters by metrics
Filter by transcript: fulltext, REGEX, WILDCARD
Save and reuse filters
With our system, you have the ability to create complex tagging rules for your call recordings. You can tag calls based on the presence of specific keywords in the dialogue, or use more complex constructions including WILDCARD and even REGEX syntax to match text patterns. You can also apply filters to your tags, allowing you to easily sort and search through recordings based on these tags. This level of customization gives you complete control over your call data, allowing you to easily extract valuable insights and streamline your business operations.
Fully customizable
User friendly interface
More effective & poerwfull
As an AI-powered transcription service for call centers, businesses, and students, callscribe.me offers its users a wide range of choices when it comes to selecting the best transcription tool. We do not limit our users and allow them to connect their accounts with Google, Microsoft, Amazon, IBM, Beidou, Yandex, so they can choose the service that works best for their needs. Our aim is to provide our users the freedom and flexibility to achieve their transcription goals in the most effective and efficient way possible.
Fully customizable
User friendly interface
More effective & poerwfull
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With our software, you have the flexibility to customize the analysis of your audio recordings, grouping them as you see fit and generating user-friendly diagrams.
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Registration requires only an email address.
You can add the necessary integrations, such as your own accounts for transcription services (create them and get a grant to start using them if necessary), file storage, integrations with ChatGPT and resume parsing systems, and email.
Customize how to label audio recordings, configure post-processing bots, and set up filters for quick retrieval of relevant recordings.
Use the system: it can do a lot, so experiment with it.
callscribe.me is a versatile service that allows you to connect integrations as per your needs. You can create custom integration settings or choose from our bundle packages. Our pricing is transparent and based on a pay-as-you-go model. With callscribe.me, you are not bound by rigid pricing structures and you can choose the integrations you need for your business.
The transcription service callscribe.me can act as an invaluable tool for businesses as it enhances sales, technical support, monitoring discipline, and identifying customer needs through AI-powered audio and video transcription.
As an AI-powered service for call centers, businesses, and students, callscribe.me enables prompt reactions to conflict situations and simplifies the measurement of key dialogue metrics, thanks to its transcription and automatic post-processing capabilities. For those who value efficient communication with customers, we highly recommend using this tool.
As a transcription service for call centers, businesses, and students, callscribe.me's system efficiently tracked adherence to dialogue scripts and discovered actual customer needs, leading to a 25% increase in customer satisfaction.
As an AI-powered service for call centers, businesses, and students, callscribe.me helped us identify areas in need of improvement in our technical support operations. Implementing the tool resulted in an immediate 32% reduction in customer service time.